Spotless Cleaning Group LLC
We reserve the right to change this Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on the Site, or by updating any privacy information in this Policy. Your continued use of the Site and/or Services after such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide and be bound by that Policy.
If you have any questions about this Policy, please contact us.
BY USING THE SITE AND/OR SERVICES, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS POLICY, DO NOT USE THE SITE.
Types of Information We Collect.
In order to better provide you with the Site and Services, we collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information. PII refers to information that is specific to you individually. When you engage in certain activities on the Site, such as registering for an account, purchasing a Service, submitting content, and/or sending us feedback, we may ask you to provide certain information about yourself. Examples of PII include your first and last name, email address, telephone number, and other identifying information. Aggregate Information refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on the Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the website you just came from, which URL you go to after visiting the Site, what browser you are using, and your Internet Protocol (“IP”) address.
How We Collect and Use Information.
We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain Services available on the Site. These may include: (a) registering for an account on the Site; (b) signing up for Services; (c) sending us an email message; (d) submitting a form or transmitting other information; or (d) submitting your credit card or other payment information. We will primarily use your PII to provide the Site and offerings to you. We will also use certain forms of PII to enhance the operation of the Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our offerings, and customize the Site’s content and layout. We may use PII to deliver information to you and to contact you. Finally, we may use your PII to resolve disputes, troubleshoot problems, and enforce our agreements with you, including our Terms and this Policy. We and our third party partners may also collect certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer the Site, and to gather demographic information.
Release of Information.
Updating and Correcting Information.
You may change any of your PII in your account online at any time by accessing your account in accordance with instructions posted on the Site. You may also access and correct your personal information and privacy preferences by emailing us at email@example.com. Please include your name, address, and/or email address when you contact us. We encourage you to promptly update your PII if it changes. You may ask to have the information on your account deleted or removed; however, some information, such as past transactions, logs, or other information may not be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.
Security of Your PII.
We take appropriate security measures to protect your PII and to prevent unauthorized access to or unauthorized alteration, disclosure, or destruction of your PII. We only use your PII for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or retention requirements. We limit access to PII only to specific employees, contractors, and agents who have a reasonable need to access your information. Credit card transactions and order fulfillment processed through the Site are handled by established third party banking institutions and processing agents. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us cannot be guaranteed.
You must be at least 18 years old to have our permission to use this Site. We do not knowingly collect, use, or disclose PII about minors. If you are between the ages of 13 and 17, you may use the Site with the express permission of your parent or legal guardian. Your parent or legal guardian controls your PII and we will respond to communications from your parent or legal guardian regarding your use of the Site.
Please consult our Site Terms for other policies regarding your use of the Site. If you have any questions, concerns, or inquiries about this Policy, or our use of your PII, or our privacy practices, please contact us at firstname.lastname@example.org.